This policy has been created based on multiple updated sources from within the dental and medical professions and the government.
It outlines modifications to our normal procedures that we intend to employ once the practice can be reopened after the COVID-19 pandemic peak has subsided.
It is not known at this time whether these procedures are temporary or whether they will become a permanent feature of the way dental practices must be run to ensure patient and staff safety in the future.
The worldwide COVID-19 pandemic is still being evaluated and studied and policies and recommendations are likely to change in line with new scientific evidence over time.
We would like to thank all of our patients for their patience and forbearance during the period of temporary practice closure and for their understanding and cooperation whilst we implement new measures at the practice.
We will of course be providing dental care to all of our patients in the safest possible environment. We greatly appreciate your assistance with any new or modified procedures at the practice.
Phase 1 Re-opening- Wednesday 10th June
We will initially be seeing:
The practice will re-open and as per current regulations we will only see face to face patients who require essential / emergency dental treatment that cannot be addressed over the telephone via our telephone triage service.
If you are an NHS Patient and do meet the NHS triaging criteria you will still be offered a telephone call back by one of our dentists to provide an assessment, advice and prescription of pain relief or antibiotics. If the dentist feels you may require treatment to be performed – then you will be offered either a face to face appointment with one of our dentists (if we can do the treatment in house) or a referral to a local urgent dental care hub for the treatment (if we are unable to perform that treatment in house at this moment in time).
This urgent dental care clinic will perform its own telephone assessment and will decide if you meet their criteria. We have no control over the time frame for this. We cannot guarantee if you will be given an appointment within a couple of days or whether it will be a week or so, or even if they will agree to see you.
What treatments are we allowed to perform:
Dentists will only be permitted to do treatments that do not create an aerosol. This is created from use of the dental drills inside and outside of the mouth and the air and water syringe jets.
Therefore emergency treatments that we are able to perform during this stage may be limited to:
- Intra-oral and extra oral x-rays
- Prescription of analgesics and antibiotics
- Temporary fillings – including use of the slow dental drill (not the fast dental drill)
- Extraction of broken / infected teeth
- Recementing loose crowns / bridges that do not require any adjustment of drilling
- Adjustment to dentures
Current appointments booked:
All appointments that are currently in the diary up until August 31st that were previously booked before the COVID 19 pandemic will automatically be cancelled as currently we are unable to see patients face to face for routine dentistry.
We are aware of all patients who were mid-treatment when the COVID 19 pandemic forced dental practices to be closed. You do not need to call us regarding this – our reception team will be in touch to arrange re-commencement of your treatment as soon as we are permitted to do so.
New measures to reduce the risk of COVID-19
Our staff are working tirelessly to ensure visit to us is a safe and efficient as possible and we have introduced many new measures. Some of these are outlined below.
The vast majority of our patients are otherwise healthy without coronavirus infection and we are confident that we are able to provide dental care for these patients in as normal an environment as possible while bearing in mind our responsibilities to mitigate risks of infection spread as far as is practically possible.
This policy will be constantly reviewed and updated as necessitated by circumstances over time.
If you have any questions regarding this policy or about your dental care, please do not hesitate to contact us at the practice, by phone or by email.
With Kind Regards,
The Oradent Dental Care team.